Decision Line
May 1993
Volume 24(3)
President's Letter by Larry P. Ritzman, Boston
College
from the Editor: Professors Must Respond to Calls for Accountability,
reprinted from the Chronicle of Higher Education (March
24, 1992)
Information Technology: The Strategic Nature
of I.S. Customer Service, by Lance Eliot, Feature Editor
Information Resources Management: Business and
Information Systems Re-Engineering, by Efraim Turban, California State
University at Long Beach
Software Research: Let Your Computer Do the
Accounting, by Saeed J. Roohani, Bryant College
Research Issues: Business Research: A Pragmatic
Perspective, by Vincent A. Mabert, The Ohio State University
Production/Operations Management:
Operations Management Doctoral Programs for the 21st Century,
by Michael J. Showalter, Florida State University
The Specialist with a Universal Mind: Experimental
Mathematics and Functions, by Andrew Vazsonyi, Feature Editor
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