Decision Line
March 2004 / Volume 35(2)
The articles below have been selected from the print version of the
March 2004 issue of Decision Line. To receive a printed copy
that includes all the articles, or to subscribe, please contact dsi@gsu.edu.
Let feature editors & guest writers hear from you! We've provided
e-mail addresses below.
Page 1: President's Letter.
“Looking Back at DSI’s Gains in 2003,” by Barbara
B. Flynn, Wake Forest University.
from the Editor. Decision
Line Editor Keong
Leong provides an overview of 35(2) feature articles.
Instructional Innovation Award Competition Finalist. “Strategic Management of Emerging Markets,” by Paul C. Nutt, Fisher College of Business, The Ohio State University.
International Issues. “Coming to America . . . Without Eddie Murphy,” by Mark Barratt, W.P. Carey School of Business, Arizona State University.
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Feature Editor]
In the Classroom. “Tickling the Solver with Backwards Bounds Constraints,” by Rick Hesse, Feature Editor, Pepperdine University. [See accompanying xls file]
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Feature Editor]
Research Issues. “Intelligent Agents—Belief, Desire, and Intentions Framework Implementation Using LORA,” by Fred Mills, Bowie State University; and Jagannathan Iyengar, North Carolina Central University.
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Feature Editor]
The Deans’ Perspective. “The Scholarship of Teaching and Learning: Putting Your Money Where Your Mouth Is on Teaching Effectiveness,” by Cynthia V. Fukami, Daniels College of Business, University
of Denver.
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Feature Editor]
From the Bookshelf. “Service Operations,” by Kenneth J. Klassen, Brock University, St. Catharines, Ontario, Canada.
Reviews:
Service Management: Operations, Strategy, Information Technology (4th ed.),
by James A. Fitzsimmons & Mona J. Fitzsimmons;
Irwin McGraw-Hill, 2004, 587 pages; http://highered.mcgraw-hill.com/sites/0072823739/information_center_view0/.
Managing Services: Using Technology to Create Value,
by Mark M. Davis & Janelle Heineke;
Irwin McGraw-Hill, 2003, 443 pages;
http://highered.mcgraw-hill.com/sites/0072464267.
Successful Service Operations Management,
by Richard Metters, Kathryn King-Metters & Madeleine Pullman;
Thompson South Western, 2003,
374 pages;
http://www.swlearning.com/quant/metters/first_edition/metters.html
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Feature Editor]
Names in the News: James R. Evans, University of Cincinnati;
Basheer Khumawala, University of Houston;
Jack Meredith, Wake Forest University.
Marketplace Job
Classifieds
Announcements & cfps
2004 DSI Calendar
See the 2004
DSI Annual Meeting homepage for more information on the upcoming
conference in Boston.
*Files are in Adobe
Acrobat Reader PDF format.
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