FROM THE EDITORBARBARA B. FLYNN, Decision Line Editor, Babcock Graduate School of Management, Wake Forest University
One of best things about summer
is having the time to get caught up on interesting reading. As my
family and I prepared for our upcoming vacation, part of the
preparation was a trip to the bookstore to stock up on "beach
reading." What is beach reading? For me, it is reading which is
interesting, enjoyable and makes me think. It is also to the point
(after all, there are other things to do at the beach besides
read!).
As you get ready for your vacation this summer, don't forget your
copy of Decision Line, for provocative and to-the-point
reading. In the case of this issue, the articles will cause you to
think about the future, as we rapidly approach the 21st century.
President Jim Evans looks towards the future as he describes the
Institute's recent strategic planning efforts, which have yielded
a mission statement, vision and major goals which will shape the
future directions of the organization. Bob Markland (International
Issues) continues with the strategic planning theme as he discusses
recent strategic planning for international business by the AACSB.
He concludes with a set of hard questions to ask of our
universities' efforts in this area; we might each ask these of
ourselves, as well.
Shyam Kamath and Bruce MacNab's article (below) piggybacks nicely
with Bob Markland's. It summarizes their university's innovative
efforts in international education, where students study a
particular part of the world in detail and work on an actual
marketing project for clients in that part of the world. The course
concludes with a visit to the clients, in their home country, to
present the project and receive feedback on it, as well as to
become more familiar with that country.
Both the Information Technology and From the Bookshelf features
focus on the future, as well. Lance Eliot provides us with a set of
guidelines for the use of Year 2000 tools. Andrew Ruppel reviews
three books, dealing with everything from the future of computing
and artificial intelligence to the evolution of time, space and
mathematics to the use of visual chains and reasoning. Each deals
with the importance of visualization to the thought process in a
different way.
As we think of the future of our curricular efforts, many of our
universities have been experiencing dramatic changes. In the MBA
Issues feature, Thomas Watkins discusses many tough implementation
issues for schools which are reengineering their MBA curricula, as
well as practical ways of dealing with them. Rohit Verma
(Production/Operations Management) discusses cooperative learning
approaches to teaching linear programming. Although we may be
experimenting with team approaches to teach quality, for example,
using teams in more technical areas is still unusual. He provides
us with ideas for making linear program useful and fun for
students.
Another issue which we are grappling with as we approach the future
is the utility of traditional approaches, as computer technology
makes new approaches available. Jayavel Sounderpandian (Specialist
with a Universal Mind) continues the debate on the use of algebraic
methods versus spreadsheets through the use of several interesting
analogies.
Have a great summer, and happy reading!
The Asian International
Marketing (AIM) Program is a unique international business
education program that provides hands-on learning for participants
by having them complete detailed market research studies and
marketing plans for firms in other countries for market entry of
their products into the U.S. market. It focuses on providing
enrolled participants a professional marketing experience that not
only enhances their knowledge base as is done by more traditional
courses in marketing, but also provides a practical and sustained
means to develop professional skills and attitudes required in
today's global marketplace. It teaches participants to actually
market and manage their professional marketing skills in a
real-world, global consultancy context where the real-world
constants of risk, uncertainty and likelihood of failure are ever
present. It integrates marketing skills and content with
attitudinal change and offers a unique opportunity for marketing
students to learn-on-the-job while still attending business school.
Designed and offered exclusively in the School of Business and
Economics at California State University, Hayward, the AIM program
is offered as an intensive senior-level/M.B.A. course over a
regular quarter. Consultant teams of three to four participants
complete two major market research studies during the regular
ten-week quarter for client companies in two different countries.
The attached schematic (Figure 1) provides an overview
of the modus operandi of the program. As a first step, the course directors
fly to the prospective host countries to identify companies and select
product candidates for export to the U.S. market. This is typically achieved
through local contacts and connections in the host country and by working
with regional/national chambers/federations of commerce and industry and
associated exporting and manufacturers association. A half-day to two-day
seminar is organized in each host country to explain the objectives, scope
and method of operation of the AIM program to pre-identified target companies.
Interested companies are asked to prepare an information package containing
detailed company information, product specifications and production rates
and cost/price data. Detailed research objectives and information needs
are identified in association with the prospective client companies. Wherever
possible, factory visits are made to assess the suitability of the product
for export to the United States and obtain first-hand information. Two
countries are included in every offering of the AIM program due to the
uncertainties involved in setting up the program and to ensure that at
least one country can be visited in case of the lack of a critical of
companies in the other country or the cancellation of the program due
to political or economic risk factors.
Student research teams consisting of seniors and MBAs at Hayward
then intensively research the U.S. market to determine the level of
competition and the demands for the products assigned to them. Each
team researches one company each from the two countries included
that year in the AIM program. Every advanced marketing research
technique is utilized including secondary research using the
Internet and databases (commonly used data bases include
Lexis/Nexus, Infotrac, the National Trade Data Bank, etc.) and
primary research is conducted using detailed questionnaires,
personal interviews, videotaped focus groups and expert opinion
surveys. Information on competitive products and companies,
distribution channels, government regulations, import restrictions
and duties, promotion and advertising methods, pricing, total
market potential and market structures is obtained in order to make
the research as comprehensive as possible. The overseas client is
provided with names and contact information on interested customers
and distribution channel participants and very often personally
introduced to the interested parties. A two or three volume market
research report is then prepared and, if found to be favorable, a
detailed marketing plan is prepared. Research teams are in
telephone and fax contact with their respective clients in order to
respond to client information needs and fine-tune the research.
Detailed background information and lectures about the host country
are provided to the research teams while this research effort is
being conducted so as to provide them with necessary context and
in-depth knowledge to complete a market study sensitive to client
needs and conditions.
The CSUH teams then travel to the host countries of the client
companies to present their reports to the top management of these
companies. The reports are formally presented in a half-day session
in the client companies' board-rooms or conference rooms. The
research teams conducting research for other company clients are
also present to observe and learn from the presenting research
team's report. This is a very important feature of the learning
experience since participants are able to acquire knowledge about
a broad range of products and industries. The research teams also
visit the factories of the participating companies in addition to
visiting other industrial establishments and sites. Visits to
important historical and cultural sites are also arranged. In the
evenings, extensive opportunities for cultural learning are
provided through attending cultural performances, art shows, local
entertainment, etc.
AIM has been implemented six times since it first originated as the
Pacific Rim Marketing (PRM) program. The first time, it was
conceived and implemented in China in 1989. While the academic
objectives of the PRM program were achieved, the travel component
of the course had to be suspended because of the Tienanmen Square
massacre in June of that year, a few days before the research teams
were to embark on their trip. The experiential component of the
program was a complete success since all team project reports were
completed and the presentations were video-taped for use at a later
time.
Subsequently, the program was redesigned to a two-country format
with consulting fees to be paid by participating companies in 1990.
The program was implemented again in the fall quarter of 1991 in
India and China with over 20 participating companies. In 1993, the
first author negotiated contracts with six Thai companies on a fee
basis while the second author negotiated a contract with six
Chinese companies in the Guangzhou area for a lump-sum fee plus
local boarding, lodging and travel costs. The program was repeated
again in the spring quarter of 1995 in Thailand with six
participating companies and a visit to Beijing, China, to present
a Globalization Seminar and the AIM model for a future offering of
the program there. Since then, it has been implemented in 1995 for
Thailand and China and in 1997 in Thailand and Indonesia. Over 40
companies with 50 plus products have participated in the program.
The success and popularity of the program is evident from the
extent of student interest in the program (more students apply than
can be accommodated in the program) and the fact that many of the
participating companies have asked the course leaders for follow-up
studies or for new studies to be conducted for other products and
services. The course remains the single most sought-after course in
the business school. The program was also selected in fall 1995 as
the National Award Winner for Excellence in Private Enterprise
Education by the Freedoms Foundation in Valley Forge, Pennsylvania.
This prestigious award is given to individuals who design and
implement innovative courses that enhance the understanding and
appreciation of the private enterprise system in the United States.
It was also a runners-up for the Instructional Innovation Award
Competition by the Decision Sciences Institute at its 1996 Annual
Conference in November 1996 in Orlando, Florida.
|