THE SPECIALIST WITH A UNIVERSAL MINDANDREW VAZSONYI, Feature Editor, McLaren School of Business, University of San FranciscoValue-Focused Behaviorby Andrew Vazsonyi, McLaren School of Business, University of San Francisco
Twenty years ago the American unwritten contract between you and
your employer ran something like this:
To clarify what I mean by values, let me classify them into a 3 by
2 table. Typical illustrations are below:
The cluster chart is further help to structure the concepts, ideas,
and relationships involved (see Figure 1). We all know clearly what
values are to the firm, and what tangible values are. Here I focus
on intangible benefits to self and others. These are abilities we
must further develop. We need to teach a balance sheet approach
which assures that people are always aware of values and keep them
in balance.
Our bookshelves abound in texts on human resource development,
executive development, self development. Corporations are
admonished that to build an enterprise they must focus on the
individual, that their most important resource is the employee, and
that they need to expend a lot of effort on employee development.
We try to instill in our students the practice of life-long
learning. But in the age of high competition, downsizing, and
reengineering, this is not adequate, and we need to turn to
additional approaches to develop the self-reliant, value-focused
life-style.
Hal Lancester in The Wall Street Journal (1/16/96) quotes one Mr.
Cassidy, who claims the reemergence of old guild situations in
which people's loyalty went to, and support came from, guilds.
These new guilds are formed by employees on their own, though I see
no reason why firms could not support and encourage formation of
such groups. Networking is the principal method by which these
guilds operate, and here are some typical activities:
-- Establish casual relationships for personal and career support.
-- Develop permanent bonds, friendships, and camaraderie.
-- Reach out regularly or when needed.
-- Gossip, keep informed about jobs, opportunities, cutting edge
practices.
-- Learn from people with more experience, knowledge, and gain
perspective.
Professional groups such as DSI help to do many of these things in
a somewhat more formal and less personal manner. But oddly enough,
The Wall Street Journal does not mention the magic of E-mail,
Internet, the World Wide Web, groupware, or Intranet to promote
networking and immediate response. I believe that the new computer
and communication technology will establish and promote the
concepts of these guilds.
Conclusions
We need to assign projects to our students to teach them the
value-focused attitude, groupware, and Intranet, and how they
relate to the decision sciences. These could be gaming- simulation
exercises, or even better, do-it-yourself, real-life, group
projects.
I am proposing a workshop on this topic at the November annual
meeting in Orlando. Do you have ideas? Let me know. I would like to
publish more material, guest columns, and need participants for the
workshop. Contact me at my E-mail address below.
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mentioned in this article, contact the Managing Editor at hjacobs@gsu.edu.
Dr. Andrew Vazsonyi |