Decision Sciences Journal
Volume 30, Number 3
Summer 1999
Mexican and Swedish Managers’ Perceptions of the Impact
of EIS on Organizational Intelligence, Decision Making, and Structure
Dorothy E. Leidner
INSEAD, Technology Management Department, Boulevard de Constance,
77305 Fontainebleau Cedex France, e-mail: dorothy.leidner@insead.fr
Sven Carlsson
School of Economics and Management, Lund University, Ole Römers
väg 6,
SE-223 63 Lund Sweden
Joyce Elam
Department of DSIS, Florida International University, University
Park Campus,
Miami, FL 33199
Martha Corrales
ITESM, Sucursal de Correos “J”, Monterrey, N.L. Mexico
64849
ABSTRACT. Although information technologies in business
organizations around the world may be very similar, the meanings
conveyed through the technologies may be dependent on managerial
values and national culture. Cultural differences need to be
understood before information technology developed for organizations
in one country can be effectively implemented in organizations
in another country. Drawing on survey responses from managers
using Executive Information Systems (EIS) across many organizations
in Mexico, Sweden, and the United States, the current study examined
whether cultural differences influence perceptions of the relationship
between Executive Information Systems’ use and various outcomes
related to decision-making behaviors and processes. The study
found significant differences, predicted by cultural factors,
in the impact of EIS use on senior management decision making.
The findings confirm the notion that IT is used by executives
to reinforce the decision-making behaviors valued in their culture.
Subject Areas: Empirical Analysis, Executive Decision
Making, Executive Support Systems, and International IS. |