Decision Sciences Journal 31(1) Index


Decision Sciences Journal
Volume 31, Number 1
Winter 2000

A Structural Analysis of the Effectiveness of Buying Firms’ Strategies to Improve Supplier Performance

Daniel R. Krause
Department of Supply Chain Management, College of Business, Arizona State University, Tempe, AZ 85287-4706, email: daniel.krause@asu.edu

Thomas V. Scannell
Department of Management, Schneider Hall Room 3390, Haworth College of Business, Western Michigan University, Kalamazoo, MI 49008, email: tom.scannell@wmich.edu

Roger J. Calantone
Department of Marketing & Supply Chain Management, N370 Business College Complex, The Eli Broad Graduate School of Management, Michigan State University, East Lansing, MI 48824-1122, email: rogercal@pilot.msu.edu

ABSTRACT. Many manufacturing firms have increased the amount of component parts and services they outsource, while refocusing on their core capabilities. Outsourcing parts and services to independent, external suppliers means that suppliers’ performance is increasingly critical to the long-term success of these buying firms. Buying firms are increasingly using disparate supplier development strategies to improve supplier performance including supplier assessment, providing incentives for improved performance, instigating competition among suppliers, and direct involvement of the buying firm’s personnel with suppliers through activities such as training of suppliers’ personnel. Using resource-based theory, internalization theory, and structural equation modeling, we examine the impact of these supplier development strategies on performance. We conclude that direct involvement activities, where the buying firm internalizes a significant amount of the supplier development effort, play a critical role in performance improvement.

Subject Areas: Materials Management, Purchasing, Structural Equation Models, and Supply Chain Management.

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