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Decision Sciences Journal
Volume 27, Number 4
Fall 1996
CONCEPTS, THEORIES, AND TECHNIQUES
Ramifications of Monitoring Service Quality Through Passively Solicited Customer Feedback
Scott E. Sampson
(pp. 601-622)
Examining the Impact of Speed of Quality Improvement on Quality-Related Costs
S. Thomas Foster, Jr. and Everett E. Adam, Jr.
(pp. 623-646)
Involving Information System Users in Defining System Requirements: The Influence of Procedural Justice Perceptions on User Attitudes and Performance
James E. Hunton
(pp. 647-671)
Organizational Computing as a Facilitator of Operational and Managerial Decision Making: An Exploratory Study of Managers' Perceptions
James T. C. Teng and Kenneth J. Calhoun
(pp. 673-710)
A Heuristic Algorithm for the Capacitated Multiple Supplier Inventory Grouping Problem
Siddhartha S. Syam and Bala Shetty
(pp. 711-733)
APPLICATIONS AND IMPLEMENTATION
An Empirical Test of the Strategic-Grid Model of Information Systems Planning
Semi Tukana and Ron Weber
(pp. 735-765)
A Strategic, Area-wide Contingency Planning Model for Oil Spill Cleanup Operations with Application Demonstrated to the Galveston Bay Area
W. E. Wilhelm and Anand V. Srinivasa
(pp. 767-799)
NOTES AND SHORT PAPERS
On the Rank-Based Selection Strategy for the Group Interview Problem
Young H. Chun
(pp. 801-815)
A Note on 'An Approximate Solution to Deterministic Kanban Systems'
Gautham Vemuganti, Rajan Batta and Yixin Zhu
(pp. 817-826)
A Note on 'An Approximate Solution to Deterministic Kanban Systems': A Commentary and Further Insights
Farhad Moeeni and Yih-Long Chang
(pp. 827-832)
Volume 27 Author Index
Volume 27 Title Index
Volume 27 Subject Index
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27(2) abstracts
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27(3) abstracts
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Updated March 28, 1997